ALEXANDER MAGAZINETM

2001 Christmas Issue

VOL II - ISSUE 8 - December 24, 2001

Getting Started In Music Marketing

BY TOM GELARDI

Product Pricing:
Pre-recorded music sales in the industry are going to wind up as much as 40% down this year, compared to last year.  And last year was significantly down from the previous years' totals.  In fact the industry has been in an almost steady decline for several years.  What happened to an industry that never declined since the great depression of 1930's?
This year Harmony House, the biggest record store chain in Michigan, closed 15 of its 40 stores and intends for now to go with a leaner 25 store chain.  Some of those stores could actually be better described as moving since the chain may start to put in new stores in different locations as early as next year.  I'm sure, however, that they will be closely looking at the sales figures for this Christmas season before deciding on how many new stores and when they should be opened.  What happened to a successful music retailer that enjoyed expansion and increasing sales for decades?
If you ask a record company executive why there is declining sales in the industry, the first three utterances out of his mouth would be "MP3."  The record company executive attributes almost all of its sales woes to people getting illegal copies from Napster-like Websites and from friends.  Although I agree this is a significant negative factor to sales, I don't necessarily agree the it is the largest part of the picture.  A lot of it could be attributed to pricing
The music industry was healthiest when product prices were $12.99 or lower.  As soon as you couldn't buy two CDs for $25 the industry began to suffer.  Copying somebody else's CD rather than buying it has been going on for decades, although admittedly on lower-quality cassette formats.  But, with all the copying, people still bought the actual product as long as it was reasonably priced.
12 years ago CD's cost $9.99, CD recorders cost thousands of dollars, CD blanks were about $20.  But now the public sees CD recorders being included as "free" give-a-ways in computer packages, and blank discs approaching 50 cents (on sale in bulk at a place like Best Buy).  During this same period the price of prerecorded CD's has nearly doubled to $18.98.  Many people justly feel that if the media price has dropped so much, that the pre-recorded product should drop also. They can only explain prices doubling with the words "record company greed." The record companies would easily sell twice the CD's at a $12.99 list.

Because of current market conditions I suggest that independent releases on new artists be priced no higher than $9.99!

The $9.99 list price is magical to the customer's hand reaching in the pocket.  With this you should pack the disc to capacity ( fourteen cuts?)  Overall you want the product, when you are new or less established, to be a great value and not like the the common disappointments that customers have of paying close to $20  for 3 cuts that sounded good and a bunch of garbage filler. 
Large record companies often have subsidiary labels that make "developing artist" releases and initially list the price of the product at a $12.98.  After the artist becomes popular, the record company raises the price to full list price in about 2 steps.  In recent years, a national artist from Michigan, Kid Rock, was marketed like this by Atlantic Records with the result of 14 million sales on the release, with its initial list price under $10.
Your First Hit:
It sold one million copies, but its definitely not a hit and it's definitely not "Invincible."  The "King of Pop" turns in a highly disappointing #17 on this week's www.billboard.com "Top 200 Albums" chart after entering the chart at #1 two weeks ago.  This is almost a fee-fall and indicates that the release may never get certified as double-platinum (2 million sales).  This level of sales performance is a flop for Michael.
But what is a "hit" record to a local performer putting out the first release?  My decades of watching hundreds of local performers releasing their first record tells me that cleanly selling 1000 copies is a "hit" for this performer.  Selling 5000 records would be like a "gold" record to a local act and could result in getting national recording contact offers; but most acts will be very lucky to sell 1000 copies the first time out of the box.. 
The 1000 copy level of sales is a nice level to achieve because there is actually enough money involved for it to pay for itself and to keep a bit of pocket change.   To plan such a release, you will need to figure out the where and "how" you'll sell that many records.  I've included a listing of where you might sell the records and how much money you would take in off these sales.  For this chart I used the $9.99  list price that I recommended earlier.  Actually the chart shows the distribution of 1000 copies and cleanly selling 850.
Sales Source: Copies Sold: $$ Received:
Store Chains

Larger store chains are serviced though a distributor  who takes a fee for each record sold.  Having your record in these stores (as well as independents) is necessary to getting air play.

150

$750

Independent Store Consignments

You place records on consignments at major independent stores, especially those specializing in "local" releases.

50

$325

Family, Friends and Fans

Don't be giving away a lot of free records - sell them. Any true fan or friend wants you to make it - let them help!

200

$2000

At Live Performances

You probably won't make your sales goal by a large margin unless you gig and sell product at the gig.

400

$4000

Internet Marketing

An essential marketing tool that will only get more significant as the years go by.

50

$325

Free Goods

Be very careful how you distribute free promotional copies.  Each time you hand out a free copy there should be a bell in your head to remind you that you lost $10.

150

0

Totals

1000

$7400

Selling The Sources:
I'm going to roughly outline how sales are achieved from these different sources and how you get started.  
The Store Chains:
When I say  "store chains" I am referring to a local chain based in your area that has a dozen or more stores.  In Michigan, you would mouth the words "Harmony House," although there a lot of similar chains in different areas.  For national store chains you can apply the same principals I'm outlining here, but you will not always meet with success.  Some national store chains will only accept product from national distributors. Other chains, however, will allow individual store managers to consign local product - in which case they are treated like another independent store, as described below. 
By "consign" I mean that you will put the product (the CD) into the stores and receive money and unsold product back some months later - usually 6 months.  All of your store sales will likely be on a consignment basis. For a 25 store chain you would probably cosign between 75 and 100 copies into the chain's central warehouse on the initial order.  When the chain runs low on it's inventory it will place a reorder with your distributor.
When you manufacture your product you will need to have a valid UPC code on the product.  This is the bar code that scans at the register.  Almost all stores today only will sell the product if it can scan at the register.  Chains use the scanning to keep track of sales and replacing stock by using these bar codes.  Usually the CD manufacturer can provide you with a proper code.
Usually chain stores will only stock product if they get it from a distributor.  Often store chains work with one particular local distributor to cosign local releases.  At Harmony House they would refer you to my office, but for chains in other areas you would contract someone in the chain's office about their polices on accepting local product or you would talk to the manager of one of the stores. 
The Independent Stores:
There are always additional key retailers in the area and usually these kinds of stores will accept consignments directly from you.  When you cosign records start with very small numbers (like 2 or 3 copies).  If you wind up selling a dozen copies of your product at a particular store, you want them to "sell out" three or four times (at 2 -5 copies each order) because it makes your product look like a hot seller.  If you initially stock 25 copies and they have to return 13 unsold copies to you, it looks like a "slow" seller.
The perception of a record selling at a store is important to you, because a product that is selling gets displayed better and the store is more likely to put up posters or even give you in-store play of the product - generating sales.
Getting Sales:
In the chart below I list the ways I feel store sales are generated for an initial release that will sell 1000 copies:

PERSONAL APPEARANCES

Probably the biggest source of sales in stores will be from fans that have seen you.  If someone saw you and loved you, they may have wanted another drink and couldn't buy a CD from you that night.  Or, better yet, maybe they couldn't afford a tee shirt and a CD.  Whatever the reason, store sales happen after a good show.  You will, of course, announce the store at the gig and include the store's name on gig flyers where possible.  You will also want to consign a few copies (like 3) to the local hot store when you play an out-of-town gig.

IN-STORE PROMOTIONS

There are very few things that are more effective than in-store promotions, but I list it as number 2 because this is not an initial tool that you will be able to fully use.  This kind of activity is usually reserved for records that have established a small flow of regular sales and now want increased sales.  You'll find it will be a more effective tool in selling your second or third thousandth copy.
Stores usually have counters for fliers of local product.  Get a sharp color flyer out on this shelf (usually 1/4 page size) and list your local gig dates. Initially let the store manager know that a poster and in-store play copy are available when they are needed and suggest acceptance after they sell out on the initial stock.

THE INTERNET

The Internet will eventually weigh in as the most import way to sell records, but right now it is a vehicle to increase all sales sources, including store sales.  It will be important that you get a site up that lists the stores where your product is and provides audio samples of the release.  You will of course promote the web address in your promotional literature. The samples heard over the net can help make up for the fact that you won't initially get in-store airplay.

RADIO PLAY

Decades ago, air play on radio was the way you got store sales - no longer.  Radio play doesn't usually significantly affect sales in stores until you have at least a couple of good stations playing your music in some type of regular rotation.   Radio interviews and any airplay you get, however, will get people interested in you and later interested in your store product.  Like other difficult promotion vehicles, air play affects increased sales more than it causes initial sales of 1000 copies.
Friends and Family:
Don't be giving away a lot of free records - sell them. Any true fan or friend wants you to make it - let them help!  When talking to these important supporters, encourage them to buy extra copies as gifts - like for that cousin you've only met once in you're lifetime.
The best way to sell them is to get them down to the gig.  When a friend buys a copy at the gig, it encourages other, newer fans to buy a copy.
At Personal Appearances
Selling records at personal appearances is an important source of sales to everyone, star and beginner.  In the initial stages of your career, half  your records sold will be at the gig.  It will be important for you to organize the activity and actually try and bring in these sales.  Some advice on this includes:
1.  Have a manned "sales area" with a display area at the gig.  A nice poster helps (handmade is alright).  Have a family member or friend there and able to take money.  Keep your sales area manned by paying a 15% commission or give the friend a free copy if they sell seven. 
2.  Sell T-shirts and other items along with CDs.  The T-shirts attract people and get them to look at the CD.  Even if the customer buys a T-shirt instead of the CD, it's a sale and may result in a future store or gig sale.
3.  If possible, make announcements between sets and/or after the show.  Introduce original material  performed as coming from the CD.  Make as many mentions of the CD from the stage as circumstances will allow.
4.  Get names and addresses (snail and e-mail) so you can promote to your fans future gigs and future releases/products.  A person who has bought something today is a hot prospect for another sale of a new release.
5.  Break times between sets are not for the performers to relax - its time for them to smile, sell and autograph product sold.
The Internet:
It would take several tips and articles before I could scratch the surface of the Internet Sales subject.  The important thing to realize is that putting up a website and using the Internet for promotion and communication properly should double your sales from all sales sources.
So the number of CD sales though the Internet will be small but important.  Some of the things you will need to provide for, include:
1.  It will initially cost between $250 and $300 to initially set yourself up with the proper type of site.  Much of this cost will be for a good web-page design program.  I suggest that you start with one of the most professional programs, Microsoft Front Page - this is by far the most popular professional program in use.  If you start with a bargain program you most likely will have to redo hours and hours of work at some point.  The site space will cost about $20 a month for about 250 Megs - the minimum size you will need to post audio demos on. You will want to establish an e-mail account (which can be done for free on the Internet).
2.  Credit card processing on your site is important.  The company that provides the space on the Web f is a good place to start looking for services that will process a credit card for you. When you get the order you ship the CD - charge a modest price (like $3.00 per order) for shipping.  While you are looking and arranging for a credit card processing company, set up a mail-order form that can be used.
3.  You will need to get two full tunes converted into a downloadable MP3 that prospective buyers can sample your product.  Internet sales happen with a lot of "free goods" and today's Web surfer expects something for free before purchasing.
4.  With all of this, you will still probably have less than a dozen sales from your site.  You will get your target sales by selling a few at each of several different sites on the Web.  Mp3.com and amazon.com are obvious places to check out, but there will be a hot of smaller sites that will promote and even sell your CD over the Web - find some.
Free Goods:
Giving some of your CDs away is essential, but very easily overdone.  The kind of places you would want to give away your hard-earned product would be:
1.  Radio stations and to stores for "in-store play" are obvious places you would would provide free product.  If a store actually gives you in-store play consider a second free copy.
2.  Stores that sell a lot of records should get "free copies" at the rate of one copy for seven CDs sold.  On the re-order to a store selling this volume, include an copy with the reorder.  The store can sell it or use it for promotion.
3.  Don't forget the investors.  If Aunt Beth paid the studio bill, give her a copy.
All in all, if you properly "work" the sale sources, you'll probably achieve your sales target of 1000 copies sold.

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